Returns & Exchanges

Due to the nature of our products and for sanitary reasons, all sales are final. We do not accept returns, exchanges, or refunds once an order has been processed or shipped.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:

📧 locsbybhair@gmail.com

Please include the following in your message:

  • Order number
  • Clear photos of the issue
  • A brief description of the problem

Our team will review your request and determine an appropriate resolution.